Memberships

Coffee Redeem Issues

If you’re having problems with your coffee ordering we recommend removing your debit/credit card under the “update card” menu. The 12oz membership renews automatically every month, but if there is a problem with your card then the membership can’t renew. Often your bank doesn’t let us know why your card is being declined, so the […]

Problems with Coffee Transaction

If you’re having problems with your coffee transactions we recommend removing your debit/credit card under the “update card” menu. The 12oz membership renews automatically every month, but if there is a problem with your card then the membership can’t renew. Often your bank doesn’t let us know why your card is being declined, so the […]

How do I downgrade my membership?

Click the hamburger menu icon in the upper left hand corner of the app. Click on the $90/month basic membership. After your month is up with the premium, you will be on the basic plan. Coffee on!

How do I upgrade my membership?

Click the hamburger menu icon in the upper left hand corner of the app. Click on the $150/month plan. Then you can order any type of drink available through 12oz.